| Business Administration |
 |  | Meetings Management | So much time and effort is wasted in business through the
ineffective management of meetings. People learn bad habits and
are often never given the... more |
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 | | NVQ Level 2 | This nationally recognised qualification supports and confirms your workplace skills, knowledge and performance and does not involve sitting an examination.
At... more |
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 | | NVQ Level 3 | Recognised nationally this qualification supports and confirms your workplace skills, knowledge and performance and does not involve sitting an examination... more |
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| Care |
 | | Health & Social Care NVQ Level 2 | NVQ Health & Social Care Level 2 provides the care workers with recognition for the day to day care delivery they provide to their client group.
You... more |
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 | | Health and Social Care NVQ Level 3 | A nationally recognised and flexible qualification that enables candidates to have a qualification that relates directly to their supervisory caring role... more |
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 | | Health & Social Care NVQ Level 4 | This Level 4 qualification is designed to be applicable to a wide range of supervisory or management roles with in the health and social care sector.... more |
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| Coaching and Personal Development |
 | | Time management | Personal time management skills are essential skills for effective people. People who use these techniques routinely are the highest achievers in all... more |
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 | | Recruitment and selection | The implications of not recruiting well can be serious. You may not get the most suitable person for the job and the cost of recruiting again if you make... more |
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 | | Assertiveness & Influencing Skills | This one day course is designed to help people feel better about who they are and to recognise the store of resources they already have at their disposal.... more |
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| Customer Service |
 | | Contact Centre Operations NVQ 2 | This qualification is intended to be appropriate and manageable for people in a wide range of job roles. It is suited to those whose job role involves... more |
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 | | NVQ Level 2 | Designed for staff responsible for the delivery of customer service or who interact directly with customers e.g. sales and retail staff, staff who work... more |
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 | | NVQ Level 3 | Designed for staff responsible for the delivery of customer service or who interact directly with customers e.g. sales and retail staff, staff who work... more |
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| Finance & accountancy |
 | | Advanced finance | A practical 2 day programme enabling you to learn the language of finance and
improve your financial awareness. This intensive workshop will equip you... more |
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| First Aid |
 | | Appointed Persons | The Health and Safety (First Aid) Regulations require that an employer provides suitable arrangements for rendering First-Aid to persons injured at work.
Depending... more |
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| IT |
 | | Microsoft Excel Introduction | MS Excel is the latest version of the spreadsheet from Microsoft,
designed for the networked office environment. This course is
designed to let users... more |
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 | | Microsoft Excel Intermediate | This course is designed to advance users' knowledge of the features and functions within Excel. Those attending will get practice in creating and modifying... more |
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 | | Microsoft Excel Advanced | This course is designed to give users an understanding of some of the more advanced features and functions within Excel. Those
attending will get practice... more |
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 | | Microsoft Excel Professional | This course is designed to give advanced users further tips about how to get the most out of Access including a further understanding of customising databases... more |
|
 | | Microsoft Word Introduction | This intensive course is designed to introduce users to Word, the
word processing application from Microsoft. Users will learn how to
create, modify... more |
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 | | Microsoft Word Intermediate | This course is designed to extend users' knowledge of the software beyond the basic features. Specially prepared exercises will give users a chance to... more |
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 | | Microsoft Word Advanced | This intensive one-day course is designed to allow users to work
with MS Word’s advanced features. Practical 'hands on' exercises will give participants... more |
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 | | Microsoft Word Professional | This intensive one-day course is designed to perfect users'
knowledge of MS Word. They will gain practical knowledge of using fields to create online... more |
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| Management & Leadership |
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 | | Team Leading | This nationally recognised qualification supports and confirms your workplace skills, knowledge and performance and does not involve sitting an examination.... more |
|
 | | NVQ Level 3 in Management | This qualification is aimed at Managers and Team Leaders across a variety of different sectors. This nationally recognised qualification supports and... more |
|
 | | NVQ Level 4 in Management | This qualification is aimed at both managers and team leaders across a variety of different sectors. The course consists of five mandatory units and three... more |
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 | | NVQ Level 5 in Management | This qualification is aimed at managers across a variety of different sectors. To gain the full NVQ, candidates must achieve four mandatory units, plus... more |
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| Sales & Marketing |
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